FAQ Category: Admin Console (Android)

How to Create an Icon with URL? (Android)

You have to apply Homescreen Layout with Web Clip created. Settings > Homescreen Layout > + Create New or Edit > Action > Add Webclip to Current Page > Save

Can set different Blueprints for different groups of devices?

Yes.  ESP support multiple blueprints Go to “Settings” > “Blueprint” > “+ Create New” Provide Name and Select Target Devices, and set profiles, wallpaper, or install apps Tab “SAVE” 

How to create a Wi-Fi profile?

Go to “Profile” > “Create New” Provide “Profile Name and tab “+ New Configuration” Select “Wi-Fi” from the dropdown Provide SSID and Password accordingly Tab “SAVE” button * If you want to apply to a group of devices, please go to “Device” > “Device Management” > Select a Device Label > “Bulk Actions” > “Settings” > “Install Profiles” > Select device(s) and profile(s) > “Confirm”

What is BYOD?

It stands for Bring Your Own Device which devices are owned by students.  Even though they are purchased through school bulk purchase schemes or from retail shops. BYOD profile is simply a tag to a device.  Device Name is physically attached to the device, whereas BYOD profile is a set of information attached to the…
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How to change or migrate the BYOD profile if you have a new device?

Make sure the new device has been added MDM. Mark down the Serial Number of the new device. Go to “Device” > “Device Management” > “BYOD” > Find the Student > “Action” > “Edit” > Scroll Down to find Device Serial Number > Replace with the new one > “Save” Please note the Device Registration…
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How Do I Add Students’ Photos in BYOD Profiles?

You have to input the photo filenames in the excel for upload. The compress all photos in a .zip file and upload together with the excel file Please note: a. Compress images by files (do not compress the images folder) and b. the zipped file size limit is 20MB

What you can do with ESP BYOD?

In ESP, those devices tagged with BYOD will be able to enjoy the following convenience: Send Email to Students Send Email to Parents Set schedule for school time Match individual devices with Parent MDM Integration with Google and Office 365 Accounts

Set Devices as BYOD

The benefits of setting devices as BYOD are: Set a schedule for school time Match individual devices with Parent MDM Integrate with Students’ Google Accounts Integrate with Students’ Microsoft 365 Accounts There are 2 steps you have to proceed: Step 1 – Set BYOD Tag Select a device label in “Device Management” Step 2 – Set…
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What is Schedule ID in Admin Concole?

This is a 8-character strings uniquely identify each schedule created.  This can be used to specify a schedule when reporting an issue.

Device Labelling by Upload .csv

You may now assign device labels to devices by uploading .csv file “Device” > “Device Management” > “ ⋯ ” on top right corner > “Assign Device Label from Excel” Application: Reassign device labels for new school terms. Suggested steps: Enroll all new devices Prepare an excel with columns: SerialNumber, Labels (multiple labels are separated…
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