[:en]
Terms of Service
1. Service Description
1.1 ESP Mobile Device Management (“ESP MDM”) is an online software application (the “App”) licensed by ESP Limited (“ESP”, “we”, or “us”) that can be downloaded and used via Apple or Android authorized MDM servers. It allows schools (“you”, “Customer”, “Licensee” or “User”) to monitor and manage student’s mobile device usage (collectively the “Service”).
1.2 ESP MDM provides mobile device management which consists of two key functions: (1) allow communication and control functions with mobile devices to be monitored; (2) act as a software agent or use other method that facilitates communication with students, another platform software licensed by ESP.
1.3 By installing ESP MDM and using the Service, you agree to be bound by the following terms and conditions for the Service (the “Agreement”).
1.4 You shall not use the Service if you do not agree with all of the provisions of this Agreement. This Agreement is the complete and exclusive agreement between you and ESP regarding the Service and supersedes all prior discussions and/or agreements between the parties on the subject matter.
2. End User License Agreement
IMPORTANT: PLEASE READ THIS END USER LICENCE AGREEMENT CAREFULLY. DOWNLOADING, INSTALLING THE ESP APPLICATION AND USING THE SERVICE CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
2.1 License
2.1.1 Subject to the terms and conditions of this Agreement ESP grants the Licensee a non-exclusive, non-transferable, limited licence to use the Service solely for Licensee’s own use in accordance with this Agreement. We also grants you a non-transferable, non-exclusive licence to use a copy of the App downloaded solely in connection with the Service on a mobile device that you own, manage and/or control (collectively the “Licence”).
2.1.2 All proprietary rights and trade secrets in the Service, in whole or part shall be the exclusive property of ESP (and its licensors), and are protected by relevant laws and regulations. Licensee shall have no right, title, or interest therein except for the rights expressly granted under this Agreement.
2.1.3 Neither this Agreement nor any licences granted hereunder may be assigned, sublicensed or otherwise transferred or used for the benefit of third parties without the prior written consent of ESP.
2.1.4 Licensee may not use, copy, alter, merge, adapt, modify, rent, or lease the Service or the App, or any copy thereof, in whole or in part, except as expressly provided in this Agreement or under applicable statutes. Except to the extent applicable statutory law specifically prohibits such restrictions, Licensee shall not reverse engineer or decompile the Service for any reason. Neither Licensee nor its personnel who have access to the Service may use the Service to design software with similar or competitive functionality for distribution to third parties.
2.1.5 Licensee acknowledges that the Service includes certain third party software for which ESP has obtained the right to sub-license to Licensee under all the terms hereof save as set out expressly herein.
2.1.6 The Service may include certain third party information service (“Third Party Service”). Licensee may have additional rights in the Third Party Service that are provided by the third party licensors. Any such third party licences and third party-required notices for the Service which govern Licensee’s use of the Third Party Service are provided with the Service. By accepting this Agreement Licensee hereby agrees to abide by the terms of all such licences. Any obligations undertaken by ESP in this Agreement in relation to the Third Party Service as part of the Service are provided by ESP alone, and not by the third party licensors of the Third Party Service. The Third Party Service are provided “as is” by third party licensors who disclaim all liabilities, damages (even if they have been advised of the possibility of such damages), warranties, indemnities and other obligations of any kind, express or implied, with regard to the Third Party Service. The Third Party Service is excluded from any indemnity provided by ESP in this Agreement. Nothing in the foregoing affects any performance warranty provided by ESP with regard to the Service as a whole.
2.1.7 In order to use certain functionality, Licensee may be required to download content, software, and/or required to agree to supplemental terms and conditions. These supplemental terms and conditions are hereby incorporated into this Agreement. ESP may elect to change or supplement the terms of this Agreement from time to time at its sole discretion. ESP will exercise commercially reasonable business efforts to provide notice to Licensee of any material changes to this Agreement.
2.1.8 Because use of the Service involves third party hardware, software, and internet access, Licensee’s ability to use the Service may be affected by the performance of these elements. Licensee acknowledges and agrees that such system requirements, which may change from time to time, are Licensee’s responsibility and that neither end user equipment nor access is provided by ESP pursuant to the Service.
2.1.9 The Service is intended for normal, day-to-day communications. Unless prior agreement with ESP, any use of the Service that is inconsistent with that purpose may result in suspension or termination of a Licensee’s Service, at ESP’s sole discretion.
2.1.10 ESP reserves the right to discontinue the Service or, from time to time, to change technical features of the Service without prior notice in order to keep pace with the latest demands and technological developments or to comply with any regulations. In the event of such Service discontinuation, ESP shall, within thirty (30) days, refund the balance of the Service fees for the discontinued Service where applicable. Whilst there may be differences in detail, Service with changed technical features will have the functionality and performance of the Service originally licensed. ESP also reserves the right to repair, improve, and/or upgrade the Service and this may require ESP to restrict, limit, suspend, interfere and/or interrupt the Service from time to time. ESP shall endeavour to provide a minimum of one (1) calendar business day notice prior to planned maintenance and a minimum of two (2) hours notice prior to emergency maintenance, however it is acknowledged that in certain circumstances this may not be possible, in any event ESP shall use reasonable commercial efforts to provide notice to Licensee prior to such restriction, limitation, suspension, interference and/or interruption.
2.2 Compliance with Local Laws
ESP’s Service and App are created and developed in 2014. You are solely responsible for compliance with all applicable laws beyond privacy and personal data protection, including but not limited to export and import control and regulations.
2.3 No Ownership
Apps provided to you are licensed to you and not sold. ESP (and its licensors, where applicable) own all right, title and interest, including all related intellectual property rights, in and to the Service and all Apps, excluding your User Account Information and, to the degree required by law, your Personal Data (defined below). This Agreement is not a sale and does not convey to you any rights of ownership in or related to any App. The ESP name, logo, and the product names associated with the Service belong to ESP (or its licensors, where applicable), and no right or licence is granted to use them by implication, estoppel or otherwise. ESP (and its licensors, where applicable) reserve all rights not granted in this Agreement.
3. User Information
3.1 User Account Information
Any and all information that a user uploads, distributes, or otherwise provides via the Service is known as “User Account Information”. You are solely responsible for your User Account Information. You assume all risks associated with use of your User Account Information, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Account Information that makes you or any third party personally identifiable. You hereby represent and warrant that your User Account Information does not violate the Acceptable Use Policy (defined below). You may not state or imply that your User Account Information is in any way provided, sponsored or endorsed by ESP. ESP is not obligated to backup any User Account Information and User Account Information may be deleted at any time. You are solely responsible for creating backup copies of your User Account Information if you desire.
3.2 License
By uploading, distributing, or otherwise using your User Account Information with the Service, you automatically grant, and you represent and warrant that you have the right to grant, to ESP an irrevocable, nonexclusive, royalty-free and fully paid, worldwide licence, with the right to grant sublicenses, to reproduce, distribute, publicly display, publicly perform, prepare derivative works of, incorporate into other works, and otherwise use your User Account Information, solely to display your User Account Information on the Service.
3.3 Customer Feedback
If you provide ESP any feedback or suggestions (“Feedback”), you hereby assign to ESP all rights in the Feedback and agree that ESP shall have the right to use such Feedback and related information in any manner it deems appropriate, within the law as it pertains to Privacy and Personal Data (defined below). ESP will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to ESP any information or ideas that you consider to be confidential or proprietary, and that you do not provide to ESP the Personal Data of other data subjects without legal grounds.
3.4 Acceptable Use Policy
ESP’s “Acceptable Use Policy” is set out below:
3.4.1 You acknowledge that you will only use the Service or App to monitor a device used by a person whom you are the legal parent or guardian. You acknowledge that you will not use the Service or App to monitor a device used by any person over the age of 18 years old. For any individual using a device monitored through the Service or App, you acknowledge that all legal parents or guardians have provided informed consent for the monitoring to take place.
3.4.2 You agree not to use the Service to upload, distribute, or otherwise use any User Account Information (a) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) that is tortious, trade libellous, defamatory, false, or intentionally misleading, (c) that is harassing, abusive, threatening, harmful, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual, or is otherwise objectionable, (d) that is harmful to minors in any way; (e) that constitutes unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; or (f) that violates of any law, regulation, or contractual obligations.
3.4.3 You agree not to use the Service to: (a) upload or distribute any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (b) collect information or data regarding other users, including e-mail addresses, without their consent (e.g., using harvesting bots, robots, spiders, or scrapers); (c) disable, overly burden, impair, or otherwise interfere with servers or networks connected to ESP or licensor’s sites (e.g., a denial of service attack); (d) attempt to gain unauthorized access to the Service or servers or networks connected to ESP or licensor’s sites (e.g., through password mining); or (e) interfere with another user’s use and enjoyment of the Service, App or ESP or licensor’s sites.
3.5 Review and Modification
We reserve the right (but have no obligation) to review any User Account Information in our sole discretion. We may remove or modify any User Account Information at any time for any reason in our sole discretion with or without notice to you.
4. Privacy and Personal Data
4.1 Privacy Policy
Our Privacy Policy addresses issues and practices of Privacy and Personal Data (defined below) for parent customers (“Customers”) who are licensed with ESP software to perform monitoring and management of mobile devices of their children (“Individuals”).
Whether you are a Customer or an Individual, the privacy and security of your personal information is a foremost consideration of ESP. We want to make sure you understand how ESP works and how your personal information gathered through the software will be used, thereby allowing you to feel secure that your privacy interests are being respected and protected within the bounds of this Policy. This Privacy Policy applies to all of our software and services. The use of information collected through our service shall be limited primarily to the purpose of enabling us to provide the Service and other associated services effectively.
Please refer to the detailed Privacy Policy appended to this Agreement for ESP’s privacy and personal data protection practices.
4.2 Data Collection
ESP has taken reasonable physical, administrative, and technical measures to protect the information you share with us. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures and steal, download, tamper or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
4.3 Personal Data
The definition of the term “Personal Data” is given in section 2(1) of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (“the Ordinance”) as follows:
“personal data” means any data –
(a) relating directly or indirectly to a living individual;
(b) from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and
(c) in a form in which access to or processing of the data is practicable.”
Common examples of personal data may include a data subject’s:
Name.
Identity card number.
Contact details.
The Ordinance regulates the:
Collection of personal data.
Use and disclosure of personal data, with specific provisions for use and disclosure for the purposes of direct marketing.
Retention of personal data, including how long it can be retained, accuracy and security.
Granting of access to and correction of personal data.
You are advised to read and understand your rights as a Data Subject and our obligations as a Data User under the Ordinance.
5. Mobile Application
Mobile Application from Apple App Store and Google Play store
The following applies to any Mobile Application you acquire from the Apple App Store or Google Play Store (“App Store-Sourced Application”): You acknowledge and agree that these Terms are solely between you and ESP, not Apple or Google, and that Apple or Google has no responsibility for the App Store-Sourced Application or content thereof. Your use of the App Store-Sourced Application must comply with the Apple App Store or Google Play Store Terms of Service. You acknowledge that Apple or Google has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store-Sourced Application. In the event of any failure of the App Store-Sourced Application to conform to any applicable warranty, you may notify Apple or Google, and Apple or Google will refund the purchase price for the App Store-Sourced Application to you. To the maximum extent permitted by applicable law, Apple or Google will have no other warranty obligation whatsoever with respect to the App Store-Sourced Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and any law applicable to ESP as provider of the software. You acknowledge that Apple or Google is not responsible for addressing any of your claims or those of any third party relating to the App Store-Sourced Application or your possession and/or use of the App Store-Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store-Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms and any law applicable to ESP as provider of the application. You acknowledge that, in the event of any third-party claim that the App Store-Sourced Application or your possession and use of that App Store-Sourced Application infringes that third party’s intellectual property rights, ESP, not Apple or Google, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You and ESP acknowledge and agree that Apple or Google, and Apple’s or Google’s subsidiaries, are third-party beneficiaries of these Terms as related to your licence of the App Store-Sourced Application, and that, upon your acceptance of the Terms, Apple or Google will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your licence of the App Store-Sourced Application against you as a third-party beneficiary thereof.
6. Confidentiality
6.1 The Service contains certain information that is confidential and of substantial value to ESP. Except as expressly permitted herein, Licensee shall not use or disclose said confidential information, or cause it to be disclosed, to any third party.
6.2 No benchmark results nor results of any functional testing or evaluation of the Service shall be disclosed to any third party or used for any purpose other than to facilitate Licensee’s own use of the Service.
6.3 Licensee agrees to comply with all applicable laws and regulations in connection with the Service, including, but not limited to, with respect to personally identifiable information sent or received by Licensee, all applicable privacy laws and regulations.
6.4 By using the Service, Licensee gives ESP and/or its affiliates full consent to collect Licensee personal data and agrees that ESP may use information collected, including technical or diagnostic information, Licensee suggestions or feedback, to maintain, improve and enhance the Service.
7. No Warranty and Disclaimer
7.1 ESP excludes and Licensee waives all representations, conditions, terms and warranties, whether express, implied or collateral, arising by operation of law or otherwise, including but not limited to implied warranties, terms or conditions of satisfactory, quality or fitness for a particular purpose.
7.2 DISCLAIMERS THE SERVICE IS PROVIDED “AS IS”, AND ESP AND ITS LICENSORS PROVIDE NO OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED WITH REGARD TO THE SAME. EXCEPT AS EXPRESSLY SPECIFIED IN THIS AGREEMENT, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, OR ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY ESP, ITS SUPPLIERS AND LICENSORS. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD. FURTHER, ESP AND ITS LICENSORS DO NOT WARRANT THE RESULTS OF USE OF THE SERVICE OR THAT THE SERVICE IS BUG/ERROR FREE OR THAT ITS USE WILL BE UNINTERRUPTED. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. IN ADDITION, DUE TO CONTINUAL DEVELOPMENT OF NEW TECHNIQUES FOR INTRUDING UPON/ATTACKING MOBILE DEVICES AND SOFTWARE, ESP DOES NOT WARRANT THAT THE SOFTWARE OR ANY EQUIPMENT, SYSTEM, OR NETWORK ON WHICH THE SERVICE IS USED WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK. ESP DOES NOT WARRANT THAT ANY SERVICE CONNECTING TO THE SERVICE PROVIDED BY THIRD PARTIES OR ANY DATA PROVIDED BY SUCH THIRD PARTIES WILL BE FREE FROM ERRORS OR INTERRUPTIONS OF SERVICE.
8. Limitation on Liability
IN NO EVENT SHALL ESP BE LIABLE FOR ANY LOSS OF PROFITS, USE, BUSINESS, DATA OR INFORMATION, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM LOSS OF ANTICIPATED SAVINGS OR LOST DATA, EVEN IF ESP HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY THEREOF, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RESULTING FROM ANY AND ALL CLAIMS BY ANY THIRD PARTIES.
9. Indemnity
9.1 ESP shall indemnify Licensee for any claim, demand or cause of action by a third party (“Demand”) to the extent that it is based upon a claim that the Service infringe any patent, trademark, or that the Service misappropriate any trade secret of any third party within the country in which the Service are located. The foregoing indemnification is conditioned on Licensee notifying ESP promptly in writing of such Demand, Licensee giving ESP sole control of the defence thereof (and any negotiations for settlement or compromise thereof), and Licensee cooperating in the defence thereof at ESP request and expense, provided that Licensee may, at its own expense, assist in such defence if it so chooses. ESP, at its sole option and expense will: (a) procure for Licensee the right to continue using the Service; or (b) substitute a non-infringing version of the Service so that the Service become non-infringing and still conform to the applicable specifications. Licensee shall not incur any costs or expenses on behalf of ESP under or pursuant to this Section without ESP prior written consent.
9.2 ESP shall have no liability to Licensee for any Demand by a third party alleging infringement or misappropriation based upon (a) any use of the Service in a manner other than as permitted in this Agreement; or (b) any use of the Service in combination with any product not provided by ESP, to the extent that such Demand is directed against the combination. Notwithstanding the foregoing, no indemnification is given in relation to Third Party Service. The licensors of any third party software may extend indemnities which are to be found in the third party licenses referred to above. THE FOREGOING STATES THE ENTIRE LIABILITY OF THE PARTIES AND LICENSEE’S SOLE AND EXCLUSIVE REMEDY FOR SUCH DEMANDS.
9.3 Licensee shall indemnify ESP for any claim, demand or cause of action by a third party to the extent that it is based upon a claim that any content uploaded on ESP’s Service by or on behalf of Licensee is illegal or infringes any third party rights or otherwise results in a claim against ESP.
10. Term and Termination
10.1 The licence granted herein shall be for a period of 12 months from the date of commencement of Service (unless recorded otherwise in ESP business records), and thereafter renewable for 12-month terms with upfront annual payment of Service fee before the start of each renewal term, subject to ESP’s right to terminate the licence in accordance with this Agreement.
10.2 ESP may terminate this licence and the Agreement immediately upon written notice to Licensee if Licensee breaches the provisions of Section 2 End User Licence Agreement. Either party may at its option terminate the licence and the Agreement immediately upon written notice in the event that the other party: (a) breaches any term of this Agreement, which breach remains uncured for a period of 30 (thirty) days after written notice of such breach to the other party; or (b) becomes insolvent or asserts that it is insolvent, fails to pay its general obligations as they become due, institutes or has instituted against it any proceeding, arrangement, receivership or assignment for the benefit of creditors, or files or has filed against it any petition under applicable bankruptcy laws.
10.3 ON TERMINATION OF THIS LICENCE FOR ANY REASON LICENSEE SHALL CEASE USING THE SERVICE IMMEDIATELY. Licensee may cancel the annual service membership at any time. Billing will continue until the end of the period you have selected. We do not provide refunds or credits for any remaining term left on your account. If ESP suspends the service due to technical issue, we will compensate the Licensee the actual time of suspension of service.
10.4 Cancellation
ESP will send an email to Licenses to remind renewal of the Service prior to completion of current Service term. If you choose to not renew Service by not clicking the link attached in the email notification to complete the registration and payment process, your Service will be terminated after expiry of the current contract term.
11. General
11.1 Severability
If one or more provisions of this Agreement are held to be illegal or unenforceable under applicable law, such illegal or unenforceable provision(s) shall be limited or excluded from this Agreement to the minimum extent required so that this Agreement shall otherwise remain in full force and effect and enforceable in accordance with its terms.
11.2 Notice
You are responsible for providing ESP with your most current email address. In the event that the last email address you provided to ESP is not valid, or for any reason our notice cannot reach you via email, record of ESP’s dispatch of the email containing such notice will nonetheless constitute effective notice served by ESP under this Agreement. Any notice provided by you to ESP pursuant to this Agreement should be sent to: info@eschoolpad.com. All notices under this Agreement must be in English.
11.3 No Assignment
Licensee shall not assign, transfer, or sublicense any obligations or benefit under this Agreement without the prior written consent of ESP (and any such attempt shall be void). ESP may assign this Agreement in whole or in part.
11.4 Survivability
Any provision of this Agreement which by its context is intended to apply after termination of this Agreement will survive its termination.
11.5 Waiver
The waiver by either Party of any breach of this Agreement by the other Party in a particular instance will not operate as a waiver of any subsequent breaches of a same or different kind. The failure of either Party to exercise any rights under this Agreement in a particular instance will not operate as a waiver of the Party’s right to exercise the same or different rights in any subsequent instance.
11.6 Entire Agreement
Licensee agrees that this Agreement is the complete and exclusive statement of the mutual understanding between the parties and supersedes all previous written and oral agreements and communications relating to the subject matter of this Agreement. It may not be modified or waived except in writing signed by authorized representatives of both parties.
12. Uploaded Content
12.1 If you choose to submit any content for publication on ESP platform(website and/or app (e.g., a photo, a video or shot of screen), you hereby warrant that no contribution to the platform:
- will be, or may be considered to be, unlawful, threatening, abusive, bigoted, hateful, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent;
- may constitute, advocate or encourage conduct that would constitute or give rise to a criminal offense, civil liability or other violation of any local, state, national or international law;
- violates, plagiarizes or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity, or any other intellectual property or proprietary right;
- contains or may be associated with a computer virus or other harmful component;
- constitutes or contains false or misleading indications of origin or statements of fact;
- contains any information, software or other material of a commercial nature; or
- contains advertising, promotions or commercial solicitations of any kind.
12.2 We have the right to remove any content or posting you make available on ESP(Website and/or App) if, in our opinion, your post does not comply with our content standards.
12.3 Any content you upload to the ESP(Website and/or App) will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited license to use, store and copy that content and to distribute and make it available to third parties. You are solely responsible for securing and backing up your content.
12.4 We also have the right to disclose your identity to any third party who is claiming that any content posted by you or uploaded by you or any other user of the platform constitutes a violation of their intellectual property rights, proprietary rights or of their right to privacy.
12.5 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of ESP(Website or App). The views expressed by other users on ESP(Website or App) do not represent our views or values.
13. Payment
13.1 Acceptance of Terms
By using ESP MDM (“website”, “app”, “service”) operated by ESP Limited (“us”, ‘we”, “our”), you agree to these Terms and Conditions regarding online payments. If you do not agree, please refrain from using our services.
13.2 Payment Methods
Accepted Payments:
We accept payments through bank transfer.
13.3 Subscription Processing
Subscriptions are processed in Hong Kong Dollars (HKD).
13.4 Refund Policy
- Subscription of ESP MDM platform are generally non-refundable. However, refunds may be considered on a case-by-case basis and must be requested within 14 days of the subscsribe date.
- To request a refund, please reach out to ESP support team with your transaction details.
13.5 User Responsibilities
- Users subscribe ESP services are responsible for ensuring that all information provided is accurate and complies with applicable laws.
- Users must not use ESP MDM platform(website and/or app) for any illegal activities or to solicit MDM services for prohibited purposes.
13.6 Service Availability
While we strive to ensure ESP MDM platform(website and/or app) is always available, we do not guarantee uninterrupted access and are not liable for any downtime or service interruptions.
14. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Hong Kong for Service provided by Service Provider to Hong Kong customers, without giving effect to the principles of conflict of law. The Parties shall submit to the exclusive jurisdiction of Hong Kong courts. For Service provided by Service Provider’s overseas entity to customers outside Hong Kong, local laws shall apply unless otherwise agreed between the Parties.
EPS Limited Privacy Policy
ESP Limited (“Company”, “we”, or “us”) is committed to protecting your privacy and Personal Data (as defined in section 2(1) of the Personal Data (Privacy) Ordinance under Cap. 486 of the Laws of Hong Kong). This Privacy Policy (“Policy”) describes our practices regarding personal data we collect from users (“Customers”, or “you”) of our ESP Mobile Device Management (“ESP”) software service and associated mobile applications, and our website located http://www.eschoolpad.com/ (collectively, the “Services”).
User Account Information
In ESP, we do not collect personal information. Information, including student’s and parents’ email addresses, for BYOD settings is optional, and it is up to schools in using ESP to automate the communication with students and parents.
In ESP, we only collect personal information that you voluntarily provide us. ESP collects certain personal data that is necessary to fully service your ESP school account. As a Customer, you may be asked to provide information that is needed in order to create your ESP account and fulfill our service commitment to you including without limitation your name and email address. We treat any personal information that you provide to us as highly confidential. ESP may use this personal information for editorial and feedback purposes, marketing and promotional purposes, statistical analysis and product and service development and enhancement. Your personal information, however, will never be sold to any company nor will it be shared with third parties, unless specifically stated otherwise in this Agreement or as required by law.
Use of Account Information
In addition to other specific instances described herein, ESP may use information collected for the purposes that include the following:
1. ESP may create aggregate reports on user demographics and traffic patterns. This information may be used to negotiate with third party service providers who complement the ESP service or assist us in our efforts to expand our business.
2. ESP uses the information to provide services and may perform audit, research, and analysis in order to maintain, protect, and improve our services, ensure the technical functioning of our network, protect the rights or property of ESP or our users, and develop new products or services.
Other than as provided above, ESP will not divulge any of your personal information—contact, or geographic location—to any other organization unless: (1) you give ESP explicit, and specific, prior permission; (2) we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf in order to facilitate the normal operation of our services, such as an email service provider to send out emails on our behalf (these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures); (3) we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable agreements, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of ESP, its users or the public as required or permitted by law; (4) you make an inquiry, request or complaint that requires follow-up and we share your information with others to satisfy your inquiry; and/or (5) if ESP is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Tracking and Location Information
ESP will not collect and/or track certain information that is derived from your usage of ESP such as usage patterns, travel patterns, and traffic patterns.
ESP has no direct business relationship with the Individuals whose personal information is submitted by parent Customer and processed by us. An Individual who seeks access, or who seeks to correct, modify or delete inaccurate data should direct his/her request to the ESP Customer (the data controller). If the Customer requests ESP to remove the data, we will respond to the request within 30 business days.
Data Retention
ESP will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as appropriate. We will retain your information for as long as your account is active or as needed to provide you services.
General Considerations Applicable to Customers and Individuals.
Data Usage
When a mobile device communicates with the ESP, it results in the transmission of data to and from the device and such transmission of data could result in additional carrier or service provider charges to the Individual. ESP DISCLAIMS ANY LIABILITY FOR AND IS NOT RESPONSIBLE FOR ANY CARRIER OR INTERNET SERVICE PROVIDER DATA COSTS OR CHARGES INCURRED BY ANY CUSTOMER OR INDIVIDUAL IN CONNECTION WITH USAGE OF THE ESP PRODUCTS OR SERVICES.
When Customers or Individuals send email or other communications to ESP, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. ESP opposes the emailing of any junk mail, and does not sell customer information to email lists or telemarketers. If any of our partner sites engages in such practice, for any reason, ESP will immediately investigate, and if appropriate, discontinue services with such parties. If you receive junk email that mentions ESP or its services, please send details to us at info@eschoolpad.com and we will investigate promptly.
Correcting and Updating Your Information
As an ESP Customer, you are always fully in control of the information that we maintain to service you. ESP Customers can change their personal information at any time and as often as necessary by logging into your account. We will respond to all requests for access within 30 business days.
Other Sites
ESP does not control and will not be responsible for the collection of personal information by third party websites. We have no responsibility or liability for the practices and policies implemented by third parties on their websites, accordingly, they are not covered by this Privacy Policy. You should contact the owners of third party websites directly to ask questions about their privacy practices and policies.
Limitation of Liability
ESP SHALL NOT BE LIABLE TO ANY CUSTOMER OR INDIVIDUAL FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR ANY LOST PROFITS, REVENUE, DATA, OR DATA USE. ESP’S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THIS POLICY, WHETHER IN CONTRACT OR TORT, OR OTHERWISE, SHALL BE LIMITED TO HK$10,000, OR TOTAL SERVICE FEE PAID BY CUSTOMER FOR THE LAST 12-MONTH SERVICE TERM, WHICHEVER IS LOWER.
Security Measures
Your account information is kept confidential and secure via a unique combination of username and password pre-selected and entered by you.
Language
In the event that ESP has provided you with a translation of the English language version of this Privacy Policy, then you agree that the translation is provided for your convenience only. The English language version of the Privacy Policy governs your relationship with ESP. In case of any inconsistency between the English language version and the translation, the English language version shall prevail to the extent of the inconsistency in question.
Additional Information
We may update from time to time our privacy practices to reflect changes to our information practices in line with latest market and regulatory requirements. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review the latest information of our privacy practices.
Contact Us
If you have any questions regarding this Privacy Policy you can contact ESP’s Data Protection Officer via email at info@eschoolpad.com.
[:tc]
服務條款
1. 服務說明
1.1 eSchoolPad Mobile Device Management (“ESP”) is an online software application (the “App”) licensed by ESP Limited (“ESP”、“我”或“我們”)授權的在線軟件應用程式（“應用程式”），可通過 Apple 或 Android 下載和使用已授權的 MDM 伺服器。它允許學校（“您”、“客戶”、“被授權人”或“用戶”）監控和管理學生的流動設備使用情況（統稱為“服務”）。).
1.2 ESP 提供的流動設備管理包括兩個關鍵功能： (1) 允許對受監管流動設備的通信和控制功能；(2) 作為軟件媒介或使用其他由 ESP 授權，便於與學生交流的的另一平台軟件。
1.3 通過安裝 ESP 並使用服務，您同意受以下服務條款和條件的約束（“協議”）。
1.4 如果您不同意本協議的全部條款，您不得使用本服務。本協議是您與 ESP 之間關於服務的完整且排他的協議，並取代雙方之前就該主題進行的所有討論和/或協議。
2. 最終用戶授權協議
重要提示：請仔細閱讀本最終用戶授權協議。任何下載、安裝 ESP 應用程式和使用其服務即表示接受本協議。
2.1 可用証
2.1.1 根據本協議的條款和條件，ESP 授予被授權人非排他性、不可轉讓的有限授權，以根據本協議僅為被授權人個人的使用服務。我們還授予您一項不可轉讓、非排他性的授權，讓您擁有、管理和/或控制的流動設備上可下載和使用與服務相關的應用程式副本（統稱“可用証”）。
2.1.2 本服務中的所有專有權利和商業機密全部或部分均為 ESP（及其授權人）的專有財產，並受相關法律法規的保護。 除本協議明確授予的權利外，被授權人不享有其中的任何權利、所有權或權益。
2.1.3 未經 ESP 書面同意，不得轉讓、再授權或以其他方式轉讓或使用本協議或根據本協議授予的任何授權以使第三方受益。
2.1.4 被授權方不得全部或部分使用、複製、更改、合併、改編、修改、出租本應用程式或其任何副本。除非本協議或適用的法規明確禁止此類限制，否則被授權方不得以任何理由對服務進行逆向編程或破譯程式。被授權方及有權限存取程式的人員均不得使用程式內容設計具有類似或相關功能的軟件予第三方。
2.1.5 被授權方承認，服務包括某些第三方軟件，ESP 已根據本協議的所有條款獲得了向被授權方再授權的權利，除此處明確規定的除外。
2.1.6 本服務可能包括某些第三方資訊服務（“第三方服務”）。被授權方可能在第三方授權方提供的第三方服務中擁有額外的權利。任何此類第三方授權和第三方要求的服務通知，用於管理被授權方對第三方服務的使用，均隨服務一起提供。通過接受本協議，被授權人特此同意遵守所有此類授權的條款。ESP 在本協議中就相關服務方面，只作為提供第三方服務的義務角色，並不會為第三方服務的第三方授權方提供服務。第三方服務乃由第三方授權人“按原樣”提供，有關第三方服務的任何明示或暗示的損害賠償（即使他們已被告知發生此類損害的可能性）、保證、賠償和其他義務。ESP 在本協議中提供的任何賠償皆不包括第三方服務的相關事項。上述任何內容均不影響 ESP 就整個服務提供的任何性能保証。
2.1.7 為了使用某些功能，被授權方可能需要下載程式內容、軟件和/或需要同意補充條款及細則。這些補充條款及細則特此納入本協議。ESP 可自行決定不時更改或補充本協議的條款。ESP 將在合適的商業層面上，向被授權方提供有關本協議的任何重大變更的通知。
2.1.8 由於服務的使用涉及第三方硬件、軟件和互聯網存取，被授權方使用服務的表現可能會受到這些元素的性能的影響。被授權方承認並同意，此類系統要求（可能會不時更改）是被授權方的責任，並且 ESP 不會根據服務提供最終用戶設備或存取權限。
2.1.9 本服務旨在用於正常的日常聯繫/連結。除非事先與 ESP 達成協議，否則任何與該目的不一致的服務使用都可能導致被授權人的服務被暫停或終止，該決定將由 ESP 自行決定並執行。
2.1.10 ESP 為配合最新的技術發展需求或遵守任何法規的必要，將保留終止服務或不時更改服務技術特性的權利，恕不另行通知。如果該服務被中止，ESP 須在三十 (30) 天內退還已中止服務的服務費用餘額（如適用）。儘管細節上可能存在差異，但技術特性發生變化的服務將具有最初授權的服務的功能和性能。ESP 還保留修復、改進和/或升級服務的權利，這導致 ESP 會隨時接需要約束、限制、暫停、干擾和/或中斷服務。
為配合最新的技術發展需求或遵守任何法規的需要，ESP 保留終止服務或不時更改服務技術特性的權利，恕不另行通知。若服務終止，ESP 應在三十 (30) 天內退還已終止服務的服務費餘額（如適用）。儘管在細節上可能存在差異，但技術特性變更的服務將仍具有最初授權的服務的功能和效能。ESP 也保留修復、改進和/或升級服務的權利，這導致 ESP 有可能需要不時約束、限制、暫停、干擾和/或中斷服務。ESP 應盡力在計劃維護之前提供至少一 (1) 個工作日的通知，並在緊急維護之前提供至少兩 (2) 小時通知，但我們承認，在某些情況下這或許是不可能的，在任何情況下，ESP 應採取合理的商業努力，在此類約束、限制、暫停、干擾和/或中斷之前向被授權人發出通知。
2.2 遵守當地法律
ESP 的服務和應用程式於 2014 年研製和開發。用戶均需負有遵守私隱和個人數據保護的所有適用法律之責任，包括但不限於進出口控制和相關法規。
2.3 無擁有權
所提供給用戶的應用程式僅屬授權性質，而非售予用戶。基於法律所要求和保障個人資料（定義如下）的範圍，ESP（及其授權人，如適用）擁有所有應用程式和相關服務的所有權限、擁有權和利潤，包括所有相關的知識產權，但您的帳戶資訊除外。本協議並非在進行銷售及傳達任何應用程式的任何所有權或與之相關的任何權益。ESP 的名稱、商標和與服務相關的產品名稱均屬於 ESP（或其授權方，如適用），並不授予以暗示、不容反悔或其他方式使用它們的權利或授權。ESP（及其授權人，如適用）保留本協議未授予的所有權利。
3. 帳戶資訊
3.1 帳戶資訊
用戶通過服務上傳、分發或以其他方式提供的任何和所有資訊都稱為“帳戶資訊”。您對您的帳戶資訊需負全部責任，您需承擔使用您的帳戶資訊的所有相關風險，包括信任所有對其準確性、完整性或用作其他用途，或任何使您或任何第三方可識別個人身份的帳戶資訊的披露。您在此聲明並保證您的帳戶資訊不違反可接受使用政策（定義如下）。您不得聲明或暗示您的帳戶資訊是由 ESP 以任何方式提供、贊助或認可。ESP 沒有義務備份任何帳戶資訊，並且帳戶資訊可隨時被刪除。如果您願意，您需全權負責備份您的帳戶資訊。
3.2 授權
通過在服務中上傳、分發或以其他方式使用您的帳戶資訊，您將自動授予和聲明，並保證您向 ESP 授予不可撤銷、非排他性、免版稅和全額支付的全球授權的權利，並獲授權可再授權、複製、分發、公開展示、公開表演、準備衍生作品、合併到其他作品中，以及以其他方式使用您的帳戶資訊在相關服務上顯示。
3.3 客戶反饋
如果您向 ESP 提供任何反饋或建議（“反饋”），您特此將反饋中的所有權利轉讓給 ESP，並同意 ESP 有權以它認為適當的任何方式使用此類反饋和相關資訊，根據私隱和個人數據相關的法律（定義如下），ESP 會將您提供給我們的任何反饋視為非機密和非專有資訊。您同意不會向 ESP 提交您認為是機密或專有的任何資訊或想法，並且您不會在沒有法律依據的情況下向 ESP 提供其他數據主體的個人數據。
3.4 可接受的使用政策
ESP 的“可接受使用政策”如下：
3.4.1 您承認您只會使用服務或應用程式來監控您是合法父母或監護人的人士使用的設備。您承認您不會使用服務或應用程式來監控任何 18 歲以上的人士使用的設備。對於使用通過服務或應用程式監控的設備的任何個人，您承認所有合法父母或監護人已提供知情同意以進行監控。
3.4.2 您同意不使用本服務上傳、分發或以其他方式使用任何帳戶資訊 (a) 侵犯任何第三方權利，包括任何版權、商標、專利、商業秘密、精神權利、私隱權、宣傳權，或任何其他知識產權或專有權利；(b) 侵權、貿易誹謗、誹謗、虛假或故意誤導， (c) 騷擾、辱罵、威脅、有害、粗俗、淫穢或冒犯，或包含色情、裸露或圖形或恣意暴力，或宣揚針對任何群體或個人的任何形式的暴力、種族主義、歧視、偏執、仇恨或身體傷害，或在其他方面令人反感，(d) 以任何方式對未成年人作出傷害；(e) 構成未經請求或未經授權的廣告、促銷材料、垃圾郵件，垃圾郵件、連鎖信、傳銷或任何其他形式的重複或未經請求的資訊，無論是商業的還是其他的；(f) 違反任何法律、法規或合同義務。
3.4.3 您同意不使用本服務來： (a) 上傳或分發任何電腦病毒、蠕蟲、惡意代碼或任何旨在破壞或更改電腦系統或數據的軟件；(b) 未經他人同意（例如：使用 harvesting bots, robots, spiders, or scrapers）收集有關其他用戶的資訊或數據，包括電子郵件地址；(c) 禁用、過度負擔、損害或以其他方式干擾連接到 ESP 或授權方站點的伺服器或網絡（例如：發動拒絕服務的攻擊）；(d) 試圖未經授權存取服務或連接到 ESP 或授權方站點的伺服器或網絡（例如：通過密碼挖礦）；(e) 干擾其他用戶對服務、應用程式或 ESP 或授權方網站的享用。
3.5 審查和修改
我們保留自行決定審查任何帳戶資訊的權利（但沒有義務）。我們可以隨時出於任何原因自行決定刪除或修改任何帳戶資訊，而無需事先通知您。
4. 私隱和個人數據
4.1 私隱政策
我們的私隱政策針對解決家長客戶（“客戶”）獲得 ESP 軟件授權，監控和管理客戶子女（“個人”）的流動設備時的私隱和個人數據（定義如下）的問題和做法。
無論您是客戶還是個人，您的個人資料的私隱和安全都是 ESP 的首要考慮因素。我們希望確保您了解 ESP 的工作原理，以及通過軟件所收集有關您的個人資料將如何被使用，從而讓您感到安全，您的私隱權益在本政策的範圍內獲得尊重和保護。本私隱政策適用於我們所有的軟件和服務。通過我們的服務收集的資訊之使用，主要限於使我們能夠有效地提供服務和其他相關服務的目的。
有關 ESP 的私隱和個人數據保護做法，請參閱本協議所附的詳細私隱政策。
4.2 數據收集
ESP 已採取合適的技術措施、管理和操作流程來保護您與我們共享的資訊。但是，我們不能保證未經授權的第三方永遠無法破壞我們的安全措施並竊取、下載、篡改或將您的個人資料用於不正當目的。您承諾需要承擔提供個人資料的相關風險。
4.3 個人資料
《個人資料（私隱）條例》（香港法例第 486 章）（「該條例」）第 2(1) 條對「個人資料」一詞的定義如下：
「個人資料」指任何資料 – (a) 直接或間接與在世個人相關； (b) 可直接或間接確定個人身分的實際可行的資訊； (c) 以可切實存取或處理資料的形式。
個人資料的常見範例可能包括資料主體的： 姓名，身份證號碼，聯絡資料。
該條例規範： 個人資料的收集。個人資料的使用和揭露，針對直接行銷目的的使用和揭露有具體規定。 個人資料的保留，包括保留時間、準確性和安全性。 授予存取和更正個人資料的權限。
建議您閱讀並了解該條例規定您作為資料當事人的權利以及我們作為資料使用者的義務。
5. 流動應用程式
Apple App Store 和 Google Play 商店的流動應用程式
以下內容適用於您從 Apple App Store 或 Google Play Store 獲得的任何流動應用程式（“App Store 來源的應用程式”）：您承認並同意這些條款僅適用於您和 ESP，而不是 Apple 或 Google，並且Apple 或 Google 對源自 App Store 的應用程式或其內容不承擔任何責任。您對 App Store 來源的應用程式的使用必須遵守 Apple App Store 或 Google Play Store 服務條款。您承認 Apple 或 Google 沒有任何義務為 App Store 來源的應用程式提供任何維護和支援服務。如果源自 App Store 的應用程式未能遵守任何適用的保證，您可以通知 Apple 或 Google，Apple 或 Google 將向您退還 App Store 來源應用程式的購買價格。在適用法律允許的最大範圍內，Apple 或 Google 對源自 App Store 的應用程式以及因任何不符合規定而導致的任何其他索賠、損失、責任、損害、成本或費用不承擔任何其他保證義務，任何保證將受這些條款和適用於 ESP 作為軟件供應商的任何法律的約束。您承認 Apple 或 Google 不負責處理您或任何第三方與 App Store 來源的應用程式，或您擁有和/或使用 App Store 來源的應用程式有關的任何索賠，包括但不限於: (i) 產品責任索賠；(ii) 任何聲稱源自 App Store 的應用程式不符合任何適用的法律或法規要求；(iii) 根據消費者保護或類似法律提出的索賠；所有此類索賠僅受這些條款和適用於 ESP 作為應用程式提供者的任何法律的管轄。您承認，如果任何第三方聲稱 App Store 來源的應用程式或您擁有和使用該 App Store 來源的應用程式侵犯了第三方的知識產權，ESP，而不是 Apple 或 Google，將在本條款要求的範圍內，對任何此類知識產權侵權索賠的調查、辯護、解決和解除全權負責。您和 ESP 承認並同意，Apple 或 Google 以及 Apple 或 Google 的子公司是與您對 App Store 來源的應用程式的許可相關的這些條款的第三方受益人，並且在您接受這些條款後，Apple或Google 將有權（且被視為已接受該權利）作為第三方受益人對您執行與您對源自App Store 的應用程式的許可相關的這些條款。
6. 保密
6.1 服務包含某些對 ESP 具有重大價值的機密資料。除非此處明確允許，否則被授權方不得使用或披露所述機密資料，或促使其向任何第三方披露。
6.2 不得向任何第三方披露基準結果或服務的任何功能測試或評估的結果，或將其用於除便利被授權方自己使用服務之外的任何目的。
6.3 被授權方同意遵守與服務相關的所有適用法律和法規，包括但不限於關於被授權方發送或接收的個人身份資訊，所有適用的私隱法律和法規。
6.4 通過使用服務，被授權方完全同意 ESP 和/或其關聯公司收集被授權方的個人數據，並同意 ESP 可以使用收集到的資訊，包括技術或診斷資訊、被授權方建議或反饋，以維護、改進和增強服務。
7. 無保證和免責聲明
7.1 ESP 排除並放棄所有明示、暗示或附帶的陳述、條件、條款和保證，由法律或其他方式產生，包括但不限於暗示保證、滿足、質量或適用性的條款或條件特殊用途。
7.2 免責聲明本服務按“原樣”提供，ESP 及其授權方不提供任何其他與此相關的明示或暗示保證。除本協議明確規定外，所有明示或暗示的條件、陳述和保證，包括但不限於適銷性、特定用途的適用性、不侵權、質量滿意或不干擾的任何暗示保證或條件，在適用法律允許的範圍內，特此排除資訊內容或源自交易、法律、使用或貿易慣例的過程，並且 ESP、其供應商和授權方明確否認。在不能排除暗示保證的情況下，此類保證僅限於明示保證期內。此外，ESP 及其授權方不保證服務的使用結果或服務沒有錯誤/錯誤或其使用不會中斷。本免責聲明構成本協議的重要組成部分。此外，由於不斷開發用於入侵/攻擊流動設備和軟件的新技術，ESP 不保證該軟件或使用該服務的任何設備、系統或網絡不會受到入侵或攻擊。ESP 不保證與第三方提供的服務或此類第三方提供的任何數據相關的任何服務不會出現錯誤或服務中斷。
8. 責任限制
在任何情況下，ESP 均不對任何利潤、使用、業務、數據或資訊的損失，或任何附帶的、間接的、特殊的、後果性的或示例性的損害負責，包括但不限於因預期節省或丟失數據，即使 ESP 已被告知、知道或應該知道其可能性，或因任何第三方的任何和所有索賠而導致的任何偶然、間接、特殊、後果性或懲戒性損害。
9. 彌償
9.1 ESP 應就第三方提出的任何索賠、要求或訴訟因由（“要求”）賠償被授權方，前提是其基於服務侵犯任何專利、商標或服務盜用任何貿易的索賠。服務所在國家/地區內任何第三方的秘密。上述賠償的條件是，被授權方立即以書面形式通知 ESP 此類要求，被授權方讓 ESP 單獨控制其辯護（以及任何解決或妥協的談判），並且被授權方應 ESP 的請求在其辯護中合作，並且費用，但如果被授權人願意，可以自費協助此類抗辯。ESP 將自行選擇並承擔費用： (a) 為被授權人取得繼續使用服務的權利；或 (b) 替換服務的非侵權版本，以使服務成為非侵權且仍符合適用規範。未經 ESP 事先書面同意，被授權人不得代表 ESP 依本節產生和/或承擔任何費用或開支。
9.2 ESP 不對被授權人提出的任何第三方聲稱基於 (a) 以本協議所允許的方式以外的方式使用服務的任何要求承擔任何責任；(b) 將服務與非 ESP 提供的任何產品結合使用，只要此類需求針對該組合。儘管有上述規定，我們不會就第三方服務給予任何賠償。任何第三方軟件的授權方可以延長上述第三方授權中的賠償。前述規定了各方的全部責任以及被授權方對此類要求的唯一和排他性補救措施。
9.3 被授權方應就第三方的任何索賠、要求或訴訟因由對 ESP 進行賠償，前提是該索賠基於被授權方或代表被授權方上傳到 ESP 服務上的任何內容非法或侵犯任何第三方的索賠。權利或以其他方式導致對 ESP 的索賠。
10. 服務的期限和終止
10.1 本協議授權的許可證有效期為自服務開始之日起 12 個月（除非在 ESP 業務記錄中另有記錄），此後可續簽 12 個月，並在每次續約期限開始前預付年度服務費，但根據本協議，ESP 有權終止許可證的授權。
10.2 如果被授權人違反第 2 節最終用戶授權協議的規定，ESP 可以在書面通知被授權人後立即終止本授權和協議。如果另一方發生以下情況，任何一方都可以選擇在書面通知後立即終止授權和協議： (a) 違反本協議的任何條款，該違約在書面通知後 30（三十）天內仍未得到糾正對另一方的此類違約；(b) 無力償債或聲稱其無力償債，未能支付到期的一般義務，為債權人的利益提起或已對其提起任何訴訟、安排、接管或轉讓，或提起或已提起訴訟根據適用的破產法提出的任何呈請。
10.3 本授權因任何原因終止後，被授權人應立即停止使用服務。被授權人可以隨時取消年度服務用戶資格。計費將持續到您選擇的期限結束。對於您帳戶上的任何剩餘期限，我們不提供積分或退款。如果 ESP 因技術問題暫停服務，我們將補償被授權方實際暫停服務的時間。
10.4 終止服務
ESP 將在當前服務期限結束前向授權用戶發送電子郵件，提醒續訂服務。 如果您選擇不續約服務，未點擊電子郵件通知中所附的連結來完成註冊和付款流程，則您的服務將在當前合約期限到期後終止。
11. 一般事項
11.1 可分割性
如果本協議的一項或多項條款根據適用法律被認定為非法或無法執行，則此類非法或無法執行的條款應在所需的最小範圍內受到限製或從本協議中排除，以便本協議在其他方面仍然完全有效並根據其條款生效和執行。
11.2 通知
您有責任向 ESP 提供您最新的電子郵件地址。如果您提供給 ESP 的最後一個電子郵件地址無效，或者由於任何原因我們的通知無法通過電子郵件發送給您，而根據這項協議，ESP 發送包含此類通知的電子郵件的記錄仍將構成 ESP 按協議條款發出的有效通知。您根據本協議向 ESP 提供的任何通知應發送至：info@eschoolpad.com。本協議項下的所有通知必須使用英文。
11.3 不得轉讓
未經 ESP 事先書面同意，被授權方不得轉讓、轉讓或再授權本協議下的任何義務或利益（任何此類嘗試均屬無效）。ESP 可以全部或部分轉讓本協議。
11.4 延展性
本協議中，根據上下文擬在本協議終止後適用的任何條款，將在本協議終止後繼續生效。
11.5 寛免
任何一方對另一方在特定情況下對本協議的任何違反行為的寛免，將不會作為對任何後續相同或不同類型的違約行為的寛免。任何一方未能在特定情況下行使本協議項下的任何權利，並不構成該方放棄在任何後續情況下行使相同或不同權利的權利。
11.6 完整協議
被授權方同意，本協議是雙方相互理解的完整且排他性的聲明，並取代先前所有與本協議主題相關的書面和口頭協議及通訊。 除非雙方授權代表以書面簽署，否則不得對其進行修改或放棄。
12. 上載內容
12.1 倘若您上載任何內容至ESP MDM（“網站” 和/或 “應用程式”）（例如相片、或影片或螢幕截圖等），您就此保證該等內容不包含任何以下內容：
- 將會或被認為是非法、恐嚇性、侮辱性、偏激性、引起仇恨、中傷或誹謗他人、淫褻、不雅、具攻擊性、色情、粗俗、涉及裸露的內容；
- 有可能構成、主張或鼓勵引致或可能引致刑事或民事責任或其他違反本地及國際法律行為的內容；
- 違反、抄襲或侵犯他人權益（包括版權、商標權利、專利權、私隱權、或其他知識產權或專有權利）的內容；
- 含有或可能含有可對硬體、軟件或設備造成影響的病毒或其他有害成份的內容；
- 構成或包含對來源或其他事實的失實或誤導性陳述；
- 任何具商業成份的資訊、軟件或其他內容；或
- 任何廣告、推廣、商業廣告類型的內容。
12.2 倘若本公司認為您上載的內容不符合本公司的內容標準，本公司保留移除任何您上載至ESP MDM（“網站” 和/或 “應用程式”）的內容的權利。
12.3 任何您上載至ESP的網站 和/或 應用程式的內容將被視為非保密及非專有的。您保留對該等內容的擁有權，但您必須授權本公司使用、儲存及複製該等內容及向第三方透露或提供該等內容。您需自行負責保護及備份該等內容。
12.4 倘若本公司接獲他人投訴您或其他ESP MDM（“網站” 和/或 “應用程式”）用戶上載的內容違反他人的知識產權、專有權或私隱權，本公司有權向投訴人披露您的身份。
12.5 本公司概不就您或其他ESP MDM（“網站” 和/或 “應用程式”）用戶所上載的內容或其真確性向任何人士負責。您或其他ESP MDM（“網站” 和/或 “應用程式”）用戶發表的意見不代表本公司的意見或價值觀。
13. 付款條款
13.1 接受條款
使用由 ESP Limited（“我”、“我們”）營運的 ESP MDM（“網站”、“應用程式”、“服務”），即表示您同意這些有關在線付款的條款和條件。如果您不同意，請不要使用我們的服務。
13.2 付款方式
接受的付款方式：
我們接受銀行戶口轉帳的付款方式。
13.3 訂購處理
訂購服務以港幣（HKD）處理。
13.4 退款政策
- 訂購我們的服務通常不予退款。然而，退款可根據具體情況考慮，必須在捐款日期內的14天內提出請求。
- 如要求退款，請聯繫ESP的支援團隊，並提供您的交易詳細信息。
13.5 用戶責任
- 訂購我們服務的用戶有責任確保所提供的所有信息準確並符合適用法律。
- 用戶不得利用ESP的平台（網站 和/或 應用程式）從事任何非法活動、不正當或違反法例的行為。
13.6 服務持續性
我們會努力確保ESP（網站 和/或 應用程式）正常運作，但我們不保證網絡異常或受干擾的情況，並且不會就任何停機或服務中斷承擔責任。
14. 管限法律
對於服務提供者向香港客戶提供的服務，本協議應受香港法律管轄並依香港法律解釋，但不考慮法律衝突原則。 雙方應接受香港法院的專屬管轄。 對於服務提供者的海外實體向香港以外的客戶提供的服務，應適用當地法律，除非雙方另有約定。
ESP 有限公司私隱權政策
ESP Limited（“公司”、“我”或“我們”）致力於保護您的隱私和個人資料（定義見《中華人民共和國法律》第486 章《個人資料（隱私）條例》第2(1) 條）香港）。 本隱私權政策（”政策”）描述了我們從 ESP 流動裝置管理（”ESP”）軟體服務和相關行動應用程式的使用者（”客戶”或”您”）收集的個人資料的做法，以及我們的網站位於https://www.eschoolpad.com（統稱為”服務”）。
帳戶資訊
在 ESP 中，我們不收集個人資料。用於 BYOD 設置的資訊（包括學生和家長的電子郵件地址）是可選的，學校可以使用 ESP 自行與學生和家長進行通信。
在 ESP 中，我們僅收集您自願向我們提供的個人資訊。ESP 收集為您的 ESP 學校帳戶提供全面服務所需的某些個人資料。作為客戶，您可能會被要求提供建立 ESP 帳戶並履行我們對您的服務承諾所需的資訊，包括但不限於您的姓名和電子郵件地址。我們將您提供給我們的任何個人資訊視為高度機密。ESP 可能會將此個人資訊用於編輯和回饋、營銷和促銷目的、統計分析以及增強產品和服務開發。但是，除非本協議中另有明確規定或法律要求，否則您的個人資訊絕不會出售給任何公司，也不會與第三方分享。
帳戶資訊的使用
除了此處描述的其他特定情況外，ESP 可能會將收集的資訊用於以下目的：
1. ESP 可以創建關於用戶人口統計和流量模式的匯總報告。此資訊可用於與補充 ESP 服務或協助我們努力擴展業務的第三方服務提供商進行談判。
2. ESP 使用這些資訊提供服務，並可能進行審計、研究和分析，以維護、保護和改進我們的服務，確保我們網絡的技術運行，保護 ESP 或我們用戶的權利或財產，並開發新產品或服務。
除上述規定外，ESP 不會將您的任何個人資料（聯繫方式或地理位置）洩露給任何其他組織，除非：(1) 您給予 ESP 明確且具體的事先授權；(2) 我們將此類資訊提供給我們的子公司、關聯公司或其他受信任的企業或個人，用於代表我們處理個人資料，確保我們服務的正常運行，例如電子郵件服務提供商發送電子郵件代表我們（這些方同意根據我們的指示並遵守本私隱政策和任何其他適當的保密和安全措施來處理此類資訊）；(3) 我們堅信存取、使用、保存或披露此類資訊對於 (a) 滿足任何適用的法律、法規、法律程序或可執行的政府要求，是合理必要的，(b) 執行適用的協議，包括調查潛在的違規行為，(c) 檢測、預防或以其他方式，解決欺詐、安全或技術問題，或 (d) 根據法律要求或允許，保護 ESP、其用戶或公眾的權利、財產或安全免受損害；(4) 您提出需要跟進的查詢、請求或投訴，我們與他人共享您的資訊以滿足您的查詢；和/或 (5) 如果 ESP 涉及其全部或部分資產的合併、收購或出售，您將通過電子郵件和/或我們網站上的顯著通知通知所有權的任何變更或使用您的個人資料，以及您對可能對您的個人資料做出的任何選擇。
追踪和位置資訊
ESP 不會收集和/或追踪源自您使用 ESP 的某些資訊，例如使用模式、旅行模式和交通模式。
ESP 與其個人資料由家長客戶提交並由我們處理的個人沒有直接業務關係。尋求存取或尋求更正、修改或刪除不准確數據的個人應將他/她的請求提交給 MDM 家長客戶（數據控制者）。如果客戶要求 ESP 刪除數據，我們將在 30 個工作日內回复該請求。
保存數據
ESP 將根據需要保存和使用這些個人資料，以履行我們的法律義務、解決爭議並酌情執行我們的協議。只要您的帳戶處於活動狀態或根據需要為您提供服務，我們就會保存您的資訊。
適用於客戶和個人的一般注意事項。
數據使用
當流動設備與 ESP 通信時，會導致數據與設備之間的傳輸，並且此類數據傳輸可能會導致向個人收取額外的運營商或服務提供商費用。ESP 不對任何客戶或個人因使用 ESP 產品或服務而產生的任何運營商或互聯網服務提供商數據成本或費用承擔任何責任。
電子郵件
當客戶或個人向 ESP 發送電子郵件或其他通訊時，我們可能會保留這些通訊以處理您的詢問、響應您的請求並改進我們的服務。ESP 反對通過電子郵件發送任何垃圾郵件，並且不會將客戶資訊出售給電子郵件列表或電話推銷員。如果我們的任何合作夥伴網站出於任何原因從事此類行為，ESP 將立即進行調查，並在適當的情況下停止與此類各方的服務。如果您收到提及 ESP 或其服務的垃圾郵件，請通過 info@eschoolpad.com 將詳細資訊發送給我們，我們將及時進行調查。
更正和更新您的資訊
作為 ESP MDM 家長客戶，您始終可以完全控制我們為您服務而維護的資訊。ESP 客戶可以通過登錄您的帳戶，隨時根據需要更改其個人資料。我們將在 30 個工作日內回复所有存取請求。
其他網站
ESP 不控制第三方網站對個人資料的收集，也不對其負責。對於第三方在其網站上實施的做法和政策，我們不承擔任何責任或義務，因此，它們不在本私隱政策的範圍內。您應該直接聯繫第三方網站的所有者，詢問有關他們的私隱慣例和政策的問題。
責任限制
ESP 不對任何客戶或個人的任何間接、後果性、偶然性、特殊或懲罰性損害或任何利潤、收入、數據或數據使用損失承擔責任。ESP 對由本政策引起的或與本政策相關的任何損害的最大責任，無論是合同還是侵權，或其他方式，應限於 $10000 港元，或客戶在過去 12 個月服務期限內支付的總服務費，以較低者為準。
安防措施
通過您預先選擇和輸入的用戶名和密碼的獨特組合，您的帳戶資訊將得到保密和安全。
語言
如果 ESP 為您提供了本私隱政策的英文版本的翻譯，則您同意該翻譯僅為您的方便而提供。私隱政策的英文版本適用於您與 ESP 的關係。如英文版本與翻譯版本有任何不一致之處，以英文版本為準。
附加資訊
我們可能會不時更新我們的私隱慣例，以配合資訊習慣的變化，並符合最新的市場和監管要求。如果我們進行任何重大更改，我們將在更改生效之前通過電子郵件（發送到您帳戶中指定的電子郵件地址）或通過我們網站上的通知您。我們鼓勵您定期查看我們私隱條例的最新資訊。
聯繫我們
如果您對本私隱政策有任何疑問，您可以通過電子郵件：info@eschoolpad.com 或郵寄至香港觀塘開源道 49 號 APEC 廣場 1509 室聯絡 ESP 的客戶服務中心。
[:]