Support – Admin Console (iOS)

Apple Classroom

Apple Classroom

The following pre-requisites must be fulfilled:
  1. All students and teacher devices must be
    • iPad 3rd generation or later
    • iPad mini or later
  2. iOS 9.3 or Above
    • All students and teacher device must be iOS 9.3 or above (We have experienced an iOS 9.3 bug which caused some system hang for repeating MDM commands in a very short period, this issue will not affect Classroom control commands)
    • For upgrading iOS, you may use eSchoolPad OS update command to invoke system upgrade for DEP devices automatically)
  3. Each of the student’s devices is under the appropriate device labels for class grouping
  4. The teacher iPads are enrolled to ESP MDM (No supervision is required for teacher iPads)
First, you will need to assign teachers’ devices:
  1. In Admin Console, go to Device > Device Management > Bulk Action > Special > Set Teacher Device > Select devices which will be used by teachers > Confirm This process will add ‘Teacher’ tags to teachers’ devices
  2. On those teacher tagged devices, open ESP icon
  3. Provide Username and Password, and tap ENTER to proceed
    ** This approach is recommended for teachers’ devices are also managed by ESP MDM
On the Teacher tagged devices, tap ESP icon and proceed the following:
  1. Login with ESP Teacher / Admin account. The new teacher landing will be shown
  2. Tap Install button to install TeacherPadPlus and/or Classroom, wait until installation completes. (If they have been installed, you will see Open button instead.)
  3. Tap Open button to enter Classroom
  1. On Teacher tagged device, tap Classroom app
  2. Classes will appear, and they are sync with the Device Labels your school TSS has created
  3. Tap a Class to enter and you will see all those managed devices
* Please note that teacher and students devices should have Bluetooth turn on and connected to the same Wi-Fi
Although Classroom is supported by ESP, you are still free to use TeacherPad to manage your class. Since neither Classroom nor TeacherPad is completely better than the other, eSchoolPad supports teachers to switch between Classroom and TeacherPad at the landing page easily. Here is a comparison table for Classroom and TeacherPad.
Apple Classroom TeacherPad
Supported iOS 9.3 or above 7.0 or above
Bluetooth Must On Not required
Multi-app Lock
Set Profiles (Restriction)
Send Message
Class Label Static or Dynamic Static or Dynamic
Send Links Safari bookmark only or Safari “Share to” Any contents in Notes