Support – Admin Console (iOS)
App Management
App Management (iOS)


- First create a profile with web clip :
- Go to Profile > Create New > Web Clip
- Provide Profile Name, and tab + New Configuration button
- Select Web Clip from the drop-down
- Provide Label, URL and Icon Image
- Tab Save button
- Then, push onto target devices :
- Select target group of devices in device management Devices > Device Management
- Bulk Actions > Settings > Install Profiles
- Confirm the group of devices
- Manually remove from the iPad.
- Purchase those Apple Native Apps from Apple School Manager with your VPP Account.
- Sync VPP App in ESP Admin Console.
- Install VPP App onto iPad.
For other Apps, go to “Device” > “Device Management” > “Bulk Action” > “Apps” > “Manage Apps” > Select Device(s) > Select App(s) > “Confirm”.
- Create an App Label and set apps into the label
- In the “App Label” page, click “⋯ Action” next to the App Label
- Choose Set School App Store
- Select Device Label(s) and click Confirm to proceed
- Tab eSchoolPad icon
- A Number will appear on eSchoolPad‘s right top corner
- Tab eSchoolPad logo
- A page pops up
- Tab Apps at the bottom to open Apps page
- Tab VPP INSTALL in the “⋯ Action” column
- In Admin Console, go to App > App Management
- Check the far right column, and note the Outdated indicator
- Tap Outdated icon
and a screen pops up



- Also, if Missing indicator is non-zero, tap Missing icon to check the devices list


Update App
- Tap “⋯ Action” button on the top left corner


- Select VPP Install All if the app was initially VPP installed, otherwise select Install All
In Admin Console, go to Devices > Device Management > Select the devices you want to push the apps to
Normal Install
- Go to “Device” > “Device Management”
- If just need to install on 1 single device, find the device row, tab … Actions button on the left
- Select “Apps” > “Install Apps” from the flyout menu
- Select the app(s) you want to install
- Tab “Confirm” button to proceed
- If you want to install on a group of devices, tab “Search” button on the top right corner
- Select a device label or multiple device labels, and tab “Search” button at the bottom
- The selected labels will be extracted in the list
- Tab Bulk Actions button, select “Apps” > “Install Apps” from the flyout menu
- Select all the devices you want, and the app(s) you want to install
- Tab “Confirm” button to proceed
VPP Install
Repeat the above steps, except Step 9 select “Apps” > “VPP Install” instead from the flyout menu
App label is a grouping of apps
With App labels, you can easily deploy Apps in folders upon device enrolment, and teachers can lock multiple apps in a folder
In Admin Console, go to “App” > “App Label …”
Create App Label
- Tab + Create New button
- Type a label name
- Select a type
- “Public” – Those apps are available to all teachers and TSSs
- “Personal” – Those apps are for only 1 person, select a person in Belong To
- “Group” – Those apps are for a group of users, select a group in Belong To
Set Apps to App Label
- After creating an App Label, tap … Action button in the App Labels list
- Select Set Apps in the dropdown list
- Select the Apps you want to include
- Tap Confirm to save the setting
ESP supports more than 1 VPP account. That is you can use multiple Apple ID accounts to purchase VPP Apps in ASM, provided these accounts are under 1 single school.
Please follow the steps below to add VPP Accounts :
Download Token from ASM
- Access school.apple.com with the new Apple ID
- Go to VPP and download token and save onto your PC/Mac machine. (the file should be with .vpptoken as an extension)
Upload Token to ESP
- Go to “Apple” > “VPP” > “VPP Setup”


- Type a new Apple ID used for purchasing VPP Apps, and tab “Browse” button


- Upload the .vpptoken file which you have downloaded in Step 2 above
- Tap “Save”
- The newly added VPP account will be added in VPP Accounts section above
There are 2 possibilities :
- Sync VPP Apps
- Go to “Apple” > “VPP” > “VPP” Apps > tab “Sync VPP Apps” button
- Our system will instantaneously call Apple’s VPP Server and ask for the latest update


- Incorrect VPP Account
- Go to“Apple” > “VPP” > “VPP Setup”
- Check if the account used for purchase is in the VPP Account list. If not, please add, or use the account listed to purchase in ASM again


TeacherPad+ 1.3.1
You can restrict users from logging into ZOOM to enter a meeting, and users can only enter meeting room with Meeting ID and passcode.
- Go to “App” > “App Management” > Search ZOOM Cloud Meetings


- “Action” > “Edit”


- Tap “App Config”, copy and paste the following scripts into the App Config box.


Reference:https://support.zoom.us/hc/en-us/articles/360022302612-Using-MDM-to-configure-Zoom-on-iOS
Tap “SAVE”. - Go to “Device” > “Device Management” > “Bulk Action” > “App” > “VPP Install” > ZOOM Cloud Meetings (*You have to re-install the app even if you have already installed before)
- When users enter “ZOOM” app in the iPad, “Sign In” still appears but login page will be inactive as below:


Credit to: CNEC TA TUNG SCHOOL Tang Sir
ESP allows you to assign multiple VPP App licenses to multiple devices.
- “Apple” > “VPP” > “VPP License” > “Bulk Associate”


- Select “Devices”


- Select “VPP Apps” and tap “Confirm”


You can now set a schedule to enable and disable BlackScreen. Simply find the optional “Enable Black Screen” and “Disable Black Screen” in Extra Step in Schedule.


Application:You may consider using this feature as Sleeping mode at night time for BYOD students.
Note:This feature is similar to Single App Lock to ESP (Student), thus involve battery consumption. Recommend connecting to power source while in use of Blackscreen with Schedule.







