FAQ Category: Android

Remove or Delete MDM from Android Devices

On the Android devices, go to Settings > General Management > Reset > Factory Data Reset

Step 1 : EMM Setup

1. Setup【 Android for Work 】Account You may use school Google admin account to setup the android for work. Login to ESP MDM. Select Android Platform. Click the left side menu android, then click【 EMM Setup 】 Gmail Enrollment Steps. Click Enroll【 Android for Work 】【 Gmail 】 Complete the EMM enrollment flow.

Step 2 : Configure Managed Apps

2. Configure Managed Apps Add managed apps from Google Play Store. Click the left side menu android, then click【 Google Play 】 Search and select an app, then click Approve

Step 2 : Configure Device Enrolment Blueprint (Optional)

3. Configure Device Enrollment Blueprint Device Enrollment Blueprint will automatically execute the following tasks after the EMM app is installed. Click the left side menu , then click【 Blueprint 】 Turn on the blurprint. In【 Extra Steps 】, select an app and click Add Step In【 Profile 】, turn on the profile you want to restrict on…
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Step 4 :Add MDM onto Android Devices

Zero-Touch Enrollment / QR Code Enrollment Only support Android 10 or above, non-rooted devices. Factory Reset Device. Tap【 Welcome 】7 times. Scan the QR Code displayed in your ESP MDM Admin Console > Settings > School Info Install ESP EMM App. Click the left side menu tablet_android, then click【 Device Management 】to check devices of added…
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How to check my school’s license status? ESP MDM License Page and Reminder

If ESP MDM license terms is soon to expire, a reminder will appear on the top bar as below.  Please take action to renew at your convenience. The page details the license summary and subscription history. “Settings”  > “ESP MDM License”

ESP Student for Android

The latest version of ESP Student is 2.9.525

Add Apps into App Management

There are 2 main streams of apps deployment via EMM These apps are listed in Google Play store and need to be approved for deployment.  The advantage of installing EMM approved app is supporting silent installation and update. Android > Google Play > Search Apps > Approve Check if the app has been added :…
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Any User Guide for Teachers?

We have English & Traditional Chinese version User Guide for Teachers, please click the links below to open: TeacherPad+ User Guide (English)

How to Send Message, File, Voice Clip to Student’s device?

Tap “Message” button at the right bottom corner, and fill in content in the pop up screen Tap “Share” button to send TEXT MESSAGE & ATTACH FILE VOICE MESSAGE Ref: TeacherPad+ User Manual