FAQ Category: macOS

Whitelisting URL or Web Filtering with School Policy (MacOS)

In ESP MDM Admin Console, go to Settings > School Policy > URLs > type URLs if appropriate > Save. Then go to Device > Device Management > Bulk Action > Advance > Set School Policy > Select Devices > Confirm, to apply onto the target devices.  

Enroll MDM onto a macOS

On the target macOS device, access a user with administrator role. Go to ESP MDM Admin Console > Settings > School info > Certificate Download Copy the URL above the QR code. Run the URL in the browser to download MDM profiles. On your target macOS device, go to Setting > Profiles and install the…
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How to check my school’s license status? ESP MDM License Page and Reminder

If ESP MDM license terms is soon to expire, a reminder will appear on the top bar as below.  Please take action to renew at your convenience. The page details the license summary and subscription history. “Settings”  > “ESP MDM License”

ESP Student for MacOS

The latest version of eSchoolPad (Mac) is 1.4.2

Implementation – Recommended Workflow

For those DEP devices purchased through Apple Education Reseller, we recommend to adopt the following workflow:

How to handle when a BYOD student no longer study in my school?

This process will involve wiping device and administrative work in your Apple School Manager (ASM) account.  So please sync the data properly and get ASM login info ready. Log into your ASM account and unassign the device with the Serial Number Wipe Device : “Device” > “Device Management” Select the device “Action” > “Advance” >…
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How to Set Wi-Fi Private Address off? ( iOS14 or above)

“Profile Management” > “Create New” > “New Configuration” > Select Wi-Fi > Provide Wi-Fi info and Turn on Disable Association Mac Randomization > “Save” “Device” > “Device Management” > “Bulk Action” > “Settings” > “Install Profiles” > Select Devices > Select the Wi-Fi Profile just created > “Confirm”

Why I cannot see the Apps I have purchased in ASM VPP?

There are 2 possibilities : Sync VPP Apps Go to “Apple” > “VPP” > “VPP” Apps > tab “Sync VPP Apps” button Our system will instantaneously call Apple’s VPP Server and ask for the latest update Incorrect VPP Account Go to“Apple” > “VPP” > “VPP Setup” Check if the account used for purchase is in the VPP…
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Can set different Blueprints for different groups of devices?

Yes.  ESP support multiple blueprints Go to “Settings” > “Blueprint” > “+ Create New” Provide Name and Select Target Devices, and set profiles, wallpaper, or install apps Tab “SAVE” 

How to create a Wi-Fi profile?

Go to “Profile” > “Create New” Provide “Profile Name and tab “+ New Configuration” Select “Wi-Fi” from the dropdown Provide SSID and Password accordingly Tab “SAVE” button * If you want to apply to a group of devices, please go to “Device” > “Device Management” > Select a Device Label > “Bulk Actions” > “Settings” > “Install Profiles” > Select device(s) and profile(s) > “Confirm”