FAQ Category: Windows

Remove or Delete MDM from Windows Devices

On the target Windows devices, go to Control Panel > Programmes > highlight eSchoolPadMDM and eSchoolPadAgent > Uninstall > Confirm

How to take Screenshots for Windows devices with Teacherpadplus

After entering classroom (device label) with Teacherpadplus, you can take individual device screenshot or in bulk. The screenshots will be available for viewing individually for 5 minutes.  After 5 minutes, teacher can then screenshots again.

Can take a screenshot of Windows device?

In ESP MDM Admin Console, go to Device > Device Management > Bulk Action > Advance > Remote Screenshot. To view the screenshot, go to device detail page > Basic Info > Latest Commands > Find “RemoteScreenshot” command and the screenshot.

How to temporarily freeze Students using Windows device?

Teachers can temporarily suspend the use of students’ Windows devices by sending Blackscreen command to the target devices. In ESP MDM Admin Console, go to Device > Device Management > Bulk Action > Teaching > Enable Black Screen > Select Target Devices > Confirm. In TeacherPadPlus (https://www.eschoolpad.net/teacher) , go to Devices > Settings > Blackscreen…
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Add Windows Apps to App List

There are 2 approaches to add apps for remote installation: 1) Windows Store Apps > Apps > App Management > + Create New > Store App (APPX) Search for the apps which you want to add. Select the app and Close the popup window. App information will be filled automatically. Check and confirm by clicking…
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How to check my school’s license status? ESP MDM License Page and Reminder

If ESP MDM license terms is soon to expire, a reminder will appear on the top bar as below.  Please take action to renew at your convenience. The page details the license summary and subscription history. “Settings”  > “ESP MDM License”

ESP Student for Windows

The latest version of ESP Student for Windows is 1.1.174

Does ESP MDM Support Auto Enrolment for Windows Devices?

ESP MDM needs more development time for such advanced features, please stay tuned for new release.

Enroll Windows Devices

Go to ESP Admin Console, go to Settings > School Info, tap the Setup Installer Download URL to download the  ESPInstaller.msi file.   On the targeted windows device, execute the msi file.   Click the Run anyway button if Windows prompts the notice. Choose the ESP server location and click Next to proceed Acknowledge Terms and Conditions,…
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Compatibility

ESP MDM supports the following Windows OS: Windows 10 Pro (x64) Windows 10 Education (x64) Windows 10 Enterprise (x64)  edition