Why I can’t manage or update an App?

This mostly happens to those Apple Native Apps (Clips/Keynote/Pages/…..), and apps not installed via MDM.

  • “Device” > “Device Management”
  • Select a Device
  • In device detail page, tab “Apps” > Check the far right column

To switch apps to manage, go to

  1. “Device” > “Device Management”
  2. Select a Device
  3. “Actions” > “Apps” > “Manage Apps”
  4. Select the Apps you want to manage
  5. “Confirm”