FAQ Category: Android

How to Lock Apps

TeacherPad+ supports Single App Lock and Multiple App Lock Ref: TeacherPad+ User Manual

How to Create My Own App Label?

This is a new feature to TeacherPad+ Select “Apps” on the top bar “Add Label” at the bottom Name your label > Select Apps > “Check” to save Please note that such App Labels will also be visible and manageable by your school IT Admin via the Admin Console Ref: TeacherPad+ User Manual

What is Floating?

This is for teacher to group student’s devices freely, without a common preset device label Tap “Floating” on TeacherPad+ A 4-digit session code will be generated for teacher to share with targeted students, and they can enter into the ESP (Student) Download : TeacherPad+ User Guide

What if I have forgot my password?

Please contact your IT Admin colleague directly, they can check or reset your password We have not set auto-recovery for password in sign-in page due to security concern

Google Classroom Passcode

1. Login to Google Suite (Education) https://admin.google.com 2. “Device management” > “Password Settings” 3. Then uncheck the box labeled “Require users to set a password” Source:https://support.google.com/a/answer/6328679?hl=en#zippy=%2Cless-secure-option-not-recommended-turn-off-password-requirements

How to set Home Screen Layout to fix the Layout?

Go to “Settings” > “Home Screen Layout” Tap “+ Create New” or “+ Create New From App Label “ Name the Layout Drag and drop the apps or grouping into folders Right clicking an app to remove Tap “Action” to add apps, web clips or page “Save” or “Save & Apply” to devices.

How to Create an Icon with URL? (Android)

You have to apply Homescreen Layout with Web Clip created. Settings > Homescreen Layout > + Create New or Edit > Action > Add Webclip to Current Page > Save

Can set different Blueprints for different groups of devices?

Yes.  ESP support multiple blueprints Go to “Settings” > “Blueprint” > “+ Create New” Provide Name and Select Target Devices, and set profiles, wallpaper, or install apps Tab “SAVE” 

How to create a Wi-Fi profile?

Go to “Profile” > “Create New” Provide “Profile Name and tab “+ New Configuration” Select “Wi-Fi” from the dropdown Provide SSID and Password accordingly Tab “SAVE” button * If you want to apply to a group of devices, please go to “Device” > “Device Management” > Select a Device Label > “Bulk Actions” > “Settings” > “Install Profiles” > Select device(s) and profile(s) > “Confirm”