FAQ Category: Enroll Devices (iOS)

Add or Enroll New DEP Devices

In your ASM( Apple School Management ) account, please make sure … All devices’ Serial Numbers have been added into your devices list; and All devices have been assigned to ESP MDM Server In ESP Admin Console, Update DEP devices by accessing DEP > DEP Device > Actions > Update DEP Prepare device names and upload to ESP…
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Add Devices into ESP in Different Status

iPad Current Status Target Status Major Steps DEP Brand New In ASM, add Serial Numbers and assign to ESP MDM In ESP Admin Console, Update DEP On iPad, activate the devices, and note Remote Management and ESP app will be installed automatically Detail Steps >>  DEP Change to ESP from other MDM In ASM, assign…
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Add Device to DEP via Apple Configurator

*Prerequisites: (Please get the following items ready before proceed) Registered with Apple School Manager Non-DEP iPad devices are running iOS 11 or later Mac, Apple Configurator (2.15 or later) and Lightning-to-USB cable Add Device to DEP in ASM Connect your iPad to a Mac Open the Apple Configurator Copy the device’s serial number in a temporary excel (You…
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