App Management (iOS)

Multiple Apps Lock on iOS Devices via Admin Console

1. Admin Console > Device > Device Management > Bulk Action > Lock > Show Apps 2. Select Devices > Select Apps > Confirm To release the lock, Device > Device Management > Bulk Action > Lock > Apps Unlock > Select Devices > Confirm

Single App Lock on iOS Devices via Admin Console

1. Admin Console > Device > Device Management > Bulk Action > Lock > Single App Lock 2. Select Devices > Select App > Confirm To release the lock, Device > Device Management > Bulk Action > Lock > Apps Unlock > Select Devices > Confirm

Install Apps on iPad

1. VPP Install: Action > Apps > VPP Install Install VPP purchased app. VPP license will be auto-assigned if the device and its Apple ID doesn’t hold any valid app. Please make sure that you have sufficient unassigned VPP license for auto-assignment. Please check VPP apps page for the purchased VPP license. (Apple > VPP…
Read more

Will the VPP license decrease after uninstall the VPP App?

When uninstall an VPP app from an iPad, the total VPP license for that VPP app will not decrease. To remove the license from the iPad, go to Device > Device Management > Select the Device > Go to Device Detail Page > VPP Apps tab > Find the VPP App > Click Dissociate License

How to Create an Icon with URL?

First create a profile with web clip : Go to Profile > Create New > Web Clip Provide Profile Name, and tab + New Configuration button Select Web Clip from the drop-down Provide Label, URL and Icon Image Tab Save button Then, push onto target devices : Select target group of devices in device management Devices > Device Management Bulk Actions > Settings > Install Profiles Confirm the group of devices

What If Some Apps are Unmanaged?

For those Apple Native Apps, e.g. Garage Band, iMovie, Clips, you will need to … Manually remove from the iPad. Purchase those Apple Native Apps from Apple School Manager with your VPP Account. Sync VPP App in ESP Admin Console. Install VPP App onto iPad. For other Apps, go to “Device” > “Device Management” >…
Read more

School App Store

School App Store is a special app label for schools to push apps onto iPad and require students to trigger the download. This is specially good for BYOD schools where students have to download and install apps before attending classes. In Admin Console Create an App Label and set apps into the label In the…
Read more

Update Apps

We highly recommend you perform a regular check on Apps Update and take actions to update periodically. Check for App Update In Admin Console, go to App > App Management Check the far right column, and note the Outdated indicator Tap Outdated icon and a screen pops up Also, if Missing indicator is non-zero, tap Missing icon to check the devices list Update…
Read more

Push Apps onto iPads

In Admin Console, go to Devices > Device Management > Select the devices you want to push the apps to Normal Install Go to “Device” > “Device Management” If just need to install on 1 single device, find the device row, tab … Actions button on the left Select “Apps” > “Install Apps” from the flyout menu Select the app(s)…
Read more

Organize Apps with App Labels

App label is a grouping of apps With App labels, you can easily deploy Apps in folders upon device enrolment, and teachers can lock multiple apps in a folder In Admin Console, go to “App” > “App Label …” Create App Label Tab + Create New button Type a label name Select a type “Public” – Those apps are available to…
Read more

FAQ Category: App Management (iOS)