FAQ Category: Full Setup (iOS - Admin)

Notes to Users Who Are Currently Using other MDM Service

ESP always welcome users with different background and brings us feedback on how we can do better.  Therefore, we are open for trial and comparison. If you want to use ESP in parallel with other MDM service which you are currently using, or even transfer the MDM service to ESP from another. Please check the…
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ESP Full Setup for iOS Overview

For normal setup with DEP, you will need to go through Steps 1 to 7 ( 1 > 2 > 3 > 4 > 5 > 6 > 7 ) If you do not have DEP, you will have to skip Steps 2 and 3 and take Step 6.5 ( 1 > 4 > 5 > 6.5 > 7 ) Please consult your Apple Authorized Reseller for setting up your Apple School Manager (ASM), DEP or VPP ESP Full Setup for…
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1. Preparation (for iOS First Time Users)

Please get the following information ready prior to the actual deployment of your devices: Create ESP Account – please take less than 1 minute to register http://www.eschoolpad.com/enroll/ Apple School Manager Account The PO number or iPad SN csv list from your Apple authorized reseller Notify your Apple authorized reseller your 6 digits DEP customer ID and tell…
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2. Register ESP as Your MDM Server

First, you will need to tell Apple, ESP MDM is your MDM Server.  Please proceed the following step by step:   **For non-DEP, please skip this and go to “Step 4 – Setup VPP” directly Download ESP Public Key here Hong Kong: DOWNLOAD Taiwan:  DOWNLOAD Register ESP as your MDM Server in ASM Login to http://school.apple.com Select Click on Login User’s…
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3. Setup DEP

After registering ESP MDM as your MDM Server, you will need to setup your DEP in ESP Admin Console. **For non-DEP, please skip this and go to “Step 4 – Setup VPP” directly. Please proceed the following step by step: Setup in ESP Admin Console Login ESP Admin Console ( https://www.eschoolpad.net/admin) Select iPad / Mac platform, tap Apple > DEP > DEP…
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4. Setup VPP

After the DEP is ready or you are non-DEP, you need to set up VPP for your APPs. Download VPP Token from ASM Login to Apple School Manager ( https://school.apple.com  ) Click on Login User’s name and select [Preference] > Select Payment and billing > (select App) Find [Server Tokens] > Click [Download] > Token will download to your computer Setup VPP Login to ESP…
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5. Setup Apple Push Notification Service (APNS)

Apple Push Notification Service certificate is essential to push notification to the MDM devices. Please follow step by step to proceed: Download the Certificate Signing Request (CSR) file from ESP DOWNLOAD NOW – avrio_mdm.csr Apple Push Certificates Portal Login to ( https://identity.apple.com/pushcert ) with your Apple ID Click Create a Certificate Accept the Terms of Use Leave Notes empty Choose File upload the Certificate Signing…
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6a. Setup Wi-Fi and Blueprint

Create Wi-Fi Profile Login to ESP Admin Console ( https://https://www.eschoolpad.net/admin/v5/login.php) Go to Profile Tap + Create New Type School Wi-Fi in Profile Name field Tap + New Configuration Select Wi-Fi from the dropdown Provide SSID and Password Tap  Save Setup Blueprint  Go to Settings > Blueprint  There is a default blueprint in the list, naming Device Enrolment Blueprint  Make sure the Status is ON  To edit the setting, tab ⋯ Action button in the far left…
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6b. Supervision (for non-DEP only)

For non-DEP users, you must go through this “Step 6b – Supervision” before moving forward Please follow step by step: Find Enrolment URL in ESP Admin Console Login ESP Admin Console(https://www.eschoolpad.net/admin/v5/login.php) Go to Settings > School Info Find Apple Configurator 2 Note the URL like https://www.eschoolpad.net/…………… for later use below Setup an MDM Server Open Apple Configurator 2 on your Mac Machine Choose the devices > Click Prepare…
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7. Reset and Activate ESP on Devices (iPad)

You are doing very well up this point.  Now you can touch your devices to finalize the setup Take out all the devices you have registered in DEP Make sure the devices are connected to the Internet If the devices are brand new, once the devices are connected to the Internet, the deployment starts automatically If the…
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